Privacy Policy of LinqBee

Effective Date: May 2024

Introduction

Welcome to LinqBee, a service provided by The Linq Group b.v. ("we", "our", or "us"). Our registered office is located at Danzigerkade 5, 1013 AP Amsterdam, The Netherlands, and our Chamber of Commerce number is 70915792. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

What Data We Collect

  • Personal Information: When you register for an account, we collect your email address and any other information necessary to set up your account and profile, such as your name and company affiliation.
  • Usage Data: We collect data on how the Service is accessed and used. This data may include your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Payment Information: For processing subscriptions, we use Stripe. While we do not store your credit card information, basic billing information is stored for the duration necessary to complete the transaction and comply with legal obligations.

How We Use Your Data

The data we collect is used to:

  • Provide and maintain our Service;
  • Notify you about changes to our Service;
  • Allow you to participate in interactive features of our Service when you choose to do so;
  • Provide customer support;
  • Gather analysis or valuable information so that we can improve our Service;
  • Monitor the usage of our Service;
  • Detect, prevent, and address technical issues;
  • Communicate with you about promotions, updates, or offers, unless you have opted not to receive such information.

Data Storage and Security

Your data is securely stored in Supabase with data centers located in Frankfurt, and our website operations are hosted by Vercel, with data centers in Paris. We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access.

Sharing Your Data

We may share your information with:

  • Our AI providers, including OpenAI, Claude, and Llama, for the purpose of generating responses in our Service.
  • Law enforcement or government officials as required by law.
  • Third-party service providers who assist us in operating our Service, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your Data Protection Rights Under GDPR

You have the right to:

  • Access, update, or delete the information we have on you.
  • Have your information rectified if that information is inaccurate or incomplete.
  • Object to our processing of your Personal Data.
  • Request that we restrict the processing of your personal information.
  • Be provided with a copy of the information we hold about you in a structured, machine-readable, and commonly used format.
  • Withdraw your consent at any time where The Linq Group b.v. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@linqbee.app.